Job Description

Position: Customer Support Executive

Strong communication skills; verbal and written.

Skills & Qualifications

A bachelor's degree in A minimum of 2 years' experience. Excellent interpersonal and written and oral communication skills.

Customer Support Executive Responsibilities: -

Attend customers by call, message or chat and give them best possible reply to satisfy their shopping experience. Previous Calling Experience is considered to be extra advantage. Customer handling over the calls and support them to know about their order status. Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive

What we want

Abandoned Checkout Calling Non-Delivery Report (NDR) of Products Order Confirmation Reviews from Customers

Call us @7011552896

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

Pitampura, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Work Location: In person