Job Description

Fresher Required. Handling customer complaints

Customer relationships

: Researching customer needs to improve customer relationships and experience

Customer service process

: Overseeing the customer service process and monitoring responses to customer requests and queries

Customer care

: Handling customer complaints, inquiries, questions, and criticisms

Problem-solving

: Analyzing the cause of a problem, generating solutions, and implementing a plan to resolve it

Communication

: Listening carefully and with empathy to understand what customers want and are worried about

Customer support

: Providing high-quality service delivery and data management

Customer relationships

: Researching customer needs to improve customer relationships and experience

Customer feedback

: Performing quality assurance surveys with customers and conveying their feedback to the team
Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.84 - ?14,000.52 per month

Education:

Bachelor's (Preferred)
Experience:

Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred)
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person