Respond to customer inquiries via calls, emails, chat, and social media
Provide accurate, valid, and complete information about products and services.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain customer satisfaction by going the extra mile to deliver a positive experience.
Escalate unresolved issues to the appropriate internal teams.
Keep records of customer interactions and feedback.
Job Types: Full-time, Fresher
Pay: ?10,317.09 - ?17,523.53 per month
Benefits:
Health insurance
Schedule:
Day shift
Supplemental Pay:
Yearly bonus
Language:
Hindi (Required)
English (Required)
Work Location: In person
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