Manage incoming and outgoing phone calls
Generate sales leads(talk on new or existing leads, and try to fix meetings with clients)
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Keep records of customer interactions, process customer accounts and file documents(maintain excel sheet)
Requirements and skills
Proven customer support experience or experience as a Client Service Representative
FEMALES ARE PREFFERED
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
should know how to work on excel, have excellent communication skills in hindi and english.
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Application Question(s):
SALARY
Experience:
total work: 1 year (Preferred)
Work Location: In person
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