Customer Care Executive – Website Sales (us Voice Process)

Year    WB, IN, India

Job Description

We are looking for a dynamic and customer-focused

Customer Care Executive

to handle outbound calls for website sales in the US market. The role involves assisting customers, understanding their business needs, recommending website packages, and ensuring a smooth sales experience.

Key Responsibilities



Handle

outbound sales

for US customers regarding website development, design, and digital services. Understand customer requirements and recommend suitable

website packages and digital solutions

. Provide accurate information on pricing, features, and timelines. Maintain a

high level of professionalism and customer satisfaction

on every call. Convert leads into sales by explaining product value and benefits. Log all customer interactions and updates in CRM software. Resolve customer queries, escalate complex issues when needed. Meet daily/weekly

sales targets

, call targets, and quality metrics.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4758188
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year