Job Description

We are seeking a persuasive and goal-oriented

Customer Care Executive

to join our team. As a telecaller/ Customer Care Executive, you will be responsible for contacting potential or existing customers to inform them about our products/services, follow up on inquiries, and generate sales leads.

Key Responsibilities:

Call customers using provided phone directory or leads. Explain products or services and answer questions from customers. Follow up with leads to increase sales opportunities. Handle grievances or escalate complaints to the appropriate department. Maintain a positive, empathetic, and professional attitude toward customers at all times.

Requirements:

High school diploma or equivalent (Bachelor's degree preferred). Proven experience in a telecalling, customer service, or sales role. Excellent communication and interpersonal skills. Fluent in English, Hindi and Bengali Freshers can also apply.

Preferred Skills:

Ability to multitask and manage time effectively. Team player with a proactive attitude.
Job Type: Full-time

Pay: ₹10,000- ₹15,000 per month

Benefits:

Provident Fund
Schedule:

Day shift
Language:

Hindi English Bengali
Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Schedule:

Day shift Fixed shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person