Job Description

Job Title: Customer Support Executive - International Voice/Chat

Location: Kolkata (Work from Office)

Shifts: Evening/Night (Rotational)

Working Days: 5-6 days/week

Cab: Provided (Pickup & Drop)

Role Overview:

We are hiring experienced candidates for international voice and chat support. You'll handle customer queries, provide resolutions, and ensure a high-quality support experience.

Requirements

:

Education: Graduation (any stream)

Experience: Minimum 1 year in BPO/Customer Support (International Voice/Chat preferred)

Communication: Excellent spoken and written English

Compensation:

In-hand Salary: ?19,000 - ?25,000/month

Performance Bonus: Up to ?2,000/month

Travel Allowance: ?1,400/month

Cab Facility: Available for night shifts

Interview Process:

HR Screening (Voice, Grammar, Accent)

Functional Round (Mock Call/Chat)

AMCAT (Min. Score: 58)

Final Operations Round

Job Type: Full-time

Pay: ?19,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Rotational shift
Supplemental Pay:

Performance bonus
Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Customer support: 1 year (Required)
Language:

Hindi (Preferred) English (Required)
Location:

Kolkata, West Bengal (Required)
Work Location: In person

Speak with the employer

+91 8917397886