Job Description

Make outbound calls and attend inbound calls to all patient parties to follow up on medical billing for lab test.

Verify patient information, test details, and billing codes to ensure accurate billing and registration.

Explain billing discrepancies, policies, and payment options to patients and providers.

Handle inquiries related to test prices, booking timings and available slots.

Maintain detailed and accurate records of all interactions and transactions in the company's database.

Collaborate with the billing department to resolve billing issues and ensure timely reimbursement.

Utilize scripts and templates as needed to ensure consistent and professional communication.

Provide excellent customer service and address concerns or questions with empathy and patience.

Assign collectors as per schedule and taken the follow up it they did the collection or not.

Keep up-to-date with changes in medical billing regulations and coding requirements.

Assist in administrative tasks related to medical billing, including data entry and document management.

You have to achieve the monthly target to accomplish the revenue.

(This job description gives a broad idea of the key responsibilities and do not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

Job Type: Full-time

Pay: ?10,086.00 - ?20,706.84 per month

Benefits:

Provident Fund
Schedule:

Day shift Morning shift Rotational shift
Supplemental Pay:

Performance bonus
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

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