Customer Care Executive

Year    WB, IN, India

Job Description

1.1. Manage inbound and outbound calls in a specified timely manner.

1.2. Identify patients' need, clarify information, research every issue and provide solutions and/or alternatives.

1.3. Build sustainable relationships and engage patients by taking the extra mile.

1.4. Keep records of all conversations in our call center database in comprehensible way.

1.5. Meet personal/team qualitative and quantitative targets.

1.6. Responsible to convert maximum leads received.

1.7. Maintain the accurate level of quality in each call.

Guiding the patients throughout the treatment.

We are hiring for Jadavpur location , Candidate Language knows - Bengali , Odiya, Assamese, Candidate share profile - shreshtha.sen1@indiraivf.in or WhatsApp - 7230015044



Job Type: Full-time

Pay: ?12,000.00 - ?19,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Preferred)
Experience:

Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred)
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3695538
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year