Job Description

As a Call Centre Executive, you will handle inbound and outbound calls

Key Responsibilities

:

Answer inbound calls and resolve queries related to medicines, prescriptions, and product availability. Make outbound calls to follow up on orders, feedback, and appointment scheduling. Accurately document interactions and update customer records in the system. Coordinate with internal departments like logistics and sales for issue resolution. Ensure compliance with healthcare regulations and maintain confidentiality.

Required Skills

:

Excellent communication in English and local languages. Basic knowledge of pharmaceutical products or healthcare is a plus. Strong listening and problem-solving abilities. Proficient in MS Office and CRM tools.
Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person