Must handle calls politely and maintain an authentic tone.
Identify students' needs, address concerns, and provide effective solutions.
Capable of handling a high volume of calls while working under pressure.
Effectively communicate information with a customer-centric and professional approach.
Maintain strong customer relationships.
Record and update student interactions in a spreadsheet and database.
Possess excellent communication and listening skills with a strong command of English.
Demonstrate multitasking abilities, time management, and a results-driven mindset.
Achieve personal targets while contributing to team goals.
Job Types: Full-time, Fresher
Pay: ?18,000.00 - ?23,895.01 per month
Benefits:
Leave encashment
Paid sick time
Education:
Bachelor's (Required)
Language:
English (Required)
Location:
Noida Sector 16, Noida, Uttar Pradesh (Required)
Work Location: In person
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