-- Customer Care Executive (Vodafone Idea Process)
We are hiring a
Customer Care Executive
for the Vodafone Idea (Vi) process. The ideal candidate should be confident, customer-focused, and able to handle queries with patience and clarity.
Key Responsibilities
Handle inbound & outbound customer calls
Resolve customer queries related to Vi services, plans, billing, and network issues
Provide accurate information and ensure customer satisfaction
Maintain call records & follow communication guidelines
Escalate complex issues to the concerned department when needed
Requirements
Minimum 6 months - 1 year experience in customer support (freshers with good communication can also apply)
Good Hindi & basic English communication skills
Ability to handle pressure and work in a fast-paced environment
Familiarity with telecom services is a plus
Salary
?8,000 - ?12,000 (depending on experience)
Location
On-site
Apply- 8726979908
Job Type: Full-time
Pay: ₹8,000.00 - ₹12,000.00 per month
Work Location: In person
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