Job Description

Urgent Requirement for Textile Industry located in Noida

Customer Care Executive - Female

Manage inbound and outbound customer calls in a professional and friendly manner.

Address customer inquiries, provide information about products, and resolve issues promptly.

Maintain detailed records of customer interactions, issues, and resolutions.

Collaborate with the team to handle escalations and ensure customer satisfaction.

Assist customers in understanding product offerings and guiding them through the purchasing or service process.

Meet or exceed individual performance metrics, including response times, quality of service, and customer satisfaction scores.

Provide feedback to management on recurring issues to help improve products and processes.

If , someone who has worked with online portals would be an added advantage.

Salary -30k - 32k per month

Location - Noida

Interested Candidates with Excellent Communication skills may forward their CVs at

arsonsarti@gmail.com

arsonhr@gmail.com

arsons@consultant.com

or may speak at 9212091051, 8766318322, 9810979933

Regards

ARSONS PLACEMENT

28, Amarapali Complex,

Z- Block, Sector- 12,

Noida. (U P)

Job Type: Full-time

Pay: ₹30,000.00 - ₹32,000.00 per month

Benefits:

Health insurance
Work Location: In person