1-Handle customer inquiries via chat, email, or internal CRM systems. 2-Provide accurate, valid, and complete information by using the right tools and resources. 3-Resolve customer complaints and issues in a timely and professional manner. 4-Maintain records of customer interactions and update the database accordingly. 5-Collaborate with internal teams to ensure efficient resolution of queries. 6-Follow communication procedures, guidelines, and policies. 7-Meet or exceed daily productivity and quality targets.
Job Types: Full-time, Part-time
Location:
Lucknow, Uttar Pradesh (Required)
Shift availability:
Night Shift (Preferred)
Day Shift (Preferred)
Overnight Shift (Preferred)
Work Location: In person
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