Job Description

Terms : Full time

Salary : 12k to 20k

About the role : We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior

Responsibilities: Manage inbound and outbound calls in a timely manner

Follow communication scripts when handling different topics

Identify customers needs, clarify information, research every issue and provide solutions. and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way
Shift-UK Shift Afternoon Shift (2.30pm to 11pm)

Job Types: Full-time, Permanent, Fresher

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Schedule:

Fixed shift UK shift
Supplemental Pay:

Quarterly bonus Yearly bonus
Work Location: In person