Job description
Provide excellent customer services in a friendly and courteous manner.
Have sufficient knowledge about products and services.
Improve customer experience by resolving issues promptly.
Ensure compliance with company policies and procedures.
Suggest effective ways to promote products and services.
Requirements
Graduate or undergraduate fresher can apply.
Good communication skills.
ilead, Indiamart
Prior experience in BPO voice process is a must.
Day shift.
Minimum 18 years of age.
Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Any GraduatePG: Any Postgraduate
Job Types: Full-time, Permanent, Fresher, Internship, Contractual / Temporary
Pay: ?13,000.00 - ?18,000.00 per month
Benefits:
Cell phone reimbursement
Paid time off
Work Location: In person
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