Job Description

iLeads is one of the fastest-growing and leading BPO/KPO/ITES industry-based companies in the nation. Started in 2010, in the Dehradun region, our company has grown successfully over the years to become one of the most experienced teams in Data, Business and Call Processing works.

Job Summary:

We are looking for a dedicated Customer Care Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication.

Key Responsibilities:

Address customer queries. Provide accurate and timely solutions to customer concerns. Maintain customer records and update databases. Collaborate with internal teams to resolve escalations. Uphold professionalism and empathy in all interactions.

Requirements:

Strong communication skills in English and Hindi. Ability to handle customer queries with patience and efficiency. Prior experience in customer support or a related field is preferred. Freshers are welcome to apply !
Interested candidates are requested to reach out on the following contact:
Abbas Sheikh : 7351039688.
Alternatively, you can drop your CV on the following email address: mdabbas.recruiter@ileads.one

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Education:

Higher Secondary(12th Pass) (Required)
Work Location: In person