conducting customer satisfaction surveys to understand what areas of the company's services need improvements
handling customer concerns and complaints in a timely manner
informing customers of upcoming promotions or deals
establishing a positive rapport with all clients and customers in person or via phone
forming reports based on customer satisfaction statistics and helping their team to develop new skills
fixing appointments based on the availability of customers and clients
interacting with customers to ensure they have a desirable and shareable experience
note : Only female candidates required
Location : 130/1, Yamuna Colony, Chakrata Road, Dehradun
Job Type: Full-time
Benefits:
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Yearly bonus
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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