to handle customer inquiries, provide accurate information, and ensure high levels of customer satisfaction. The ideal candidate should have good communication skills and a customer-focused attitude.
Key Responsibilities:
Handle inbound and outbound customer calls professionally
Respond to customer queries related to products/services
Resolve customer complaints and follow up for closure
Maintain accurate customer records and call logs
Coordinate with internal teams to resolve issues
Ensure customer satisfaction and service quality
Required Skills & Qualifications:
Intermediate / Undergraduate (any discipline)
Good communication skills in English & local language
Basic computer knowledge MS Office
Customer-oriented and problem-solving mindset
Freshers or experienced candidates can apply
Experience:
0-2 years in Customer Care / Call Center (preferred)
What We Offer:
Fixed salary + incentives
Training and growth opportunities
Friendly and professional work environment
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,054.61 - ₹15,417.74 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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