Job Description

Job Title:

Customer Care Executive / Customer Support Representative

:

We are seeking a motivated and customer-focused individual to join our team as a

Customer Care Executive

. The role involves handling customer inquiries, providing accurate information, and ensuring customer satisfaction through professional communication and problem-solving.

Responsibilities:

Respond to customer queries via phone, email, or chat in a timely and professional manner Resolve customer complaints and provide appropriate solutions Maintain customer records and update account information as needed Ensure high levels of customer satisfaction by delivering excellent service Collaborate with internal teams to address customer needs and issues Follow company policies, procedures, and service quality standards

Requirements:

Proven experience in customer service, support, or related field preferred Excellent communication and interpersonal skills Ability to handle stressful situations with patience and empathy Basic computer knowledge (MS Office, CRM tools, email handling) Problem-solving and multitasking abilities High school diploma or bachelor's degree preferred

Working Time :

9 : 30 am to 5 : 30 pm .

Sunday And Government Holiday.

Contact :7200555477.

Female Candidate

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement
Language:

English (Preferred)
Location:

Gandhipuram, Coimbatore, Tamil Nadu (Preferred)
Work Location: In person