Job Description

We are looking for a motivated and customer-focused

Customer Care Executive (Telecaller)

to join our support team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer queries, resolving complaints, and ensuring a high level of customer satisfaction.

Key Responsibilities:

Handle inbound and outbound calls professionally and efficiently. Provide accurate information about products/services to customers. Resolve customer complaints, issues, or concerns in a timely manner. Maintain customer records and update the CRM system with details of interactions. Follow communication scripts and standard procedures as per company guidelines. Maintain a polite and professional tone during all interactions.

Requirements:

Education:

Any graduate.

Experience:

0-3 years in telecalling or customer service preferred.

Languages:

Fluency in English Excellent communication and interpersonal skills. Good listening skills and attention to detail. Basic computer knowledge and typing skills.

Share your resume at career@ldttechnology.com

Job Type: Full-time

Pay: ₹15,086.00 - ₹35,381.28 per month

Benefits:

Provident Fund
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person