Job Description

Job Title:

Customer Care Executive (Female)

Location:

Chandni Chowk, Delhi

Industry:

[ Electronics

Experience:

0-2 years (Freshers can apply)

Salary:

As per industry standards

:

We are looking for a

female Customer Care Executive

to manage inbound and outbound calls and support our clients with queries, feedback, and information.

Key Responsibilities:

Handle customer inquiries via phone, WhatsApp, or email Provide accurate product/service information to customers Coordinate with internal departments for order updates or issue resolution Maintain customer records and update the CRM regularly Follow up with existing and potential clients for feedback or repeat business Resolve customer complaints in a professional and timely manner Maintain a polite and positive attitude during all interactions

Required Skills:

Good communication skills (Hindi must, basic English preferred) Basic computer knowledge (Excel, Email, WhatsApp Business) Ability to handle calls and customer queries confidently Well-mannered, polite, and patient

Eligibility:

Female candidate only Minimum 12th pass (Graduation preferred) Should be comfortable working at Chandni Chowk location Prior experience in customer care or telecalling is a plus

Days:

(Monday to Saturday)

Job Type: Full-time

Pay: ?12,000.00 - ?25,000.00 per month

Schedule:

Day shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person