Minimum 1 year of international customer support/customer handling experience (on paper)
Strong written communication skills
Flexible with rotational shifts and week-offs
--- About the Role
We are looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, here's your chance to work with a global leader in customer experience management.
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Key Responsibilities
Respond to customer emails with accuracy, empathy, and professionalism
Resolve queries efficiently and escalate complex issues when necessary
Ensure compliance with quality and process standards
Work closely with internal teams to deliver seamless customer service
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Salary & Incentives
CTC: ?36,000 -
In-hand (Training Period - First 3 Months): ~?29500/- approximate
Performance Linked Incentive (PLI): Up to ?1,000/month based on performance
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Perks & Benefits
5-Day working with rotational shifts & week-offs
Paid training for smooth onboarding
14 days of accommodation + complimentary breakfast
Travel reimbursement (Bus/Train/Flight)
Health & wellness coverage + employee assistance program
Career growth opportunities with a global brand
Inclusive & collaborative work culture
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Please Note
No leaves permitted during the first 3 months of training
Job Type: Full-time
Pay: ?28,000.00 - ?36,000.00 per month
Benefits:
Provident Fund
Education:
Bachelor's (Required)
Experience:
International voice process: 1 year (Required)
Language:
English (Required)
Work Location: In person
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