customer queries, retention, upselling, and issue resolution
Deliver exceptional customer experience aligned with process guidelines
Use ticketing tools (Zendesk or similar) where applicable
Meet quality, productivity, and customer satisfaction metrics
Eligibility Criteria
Education:
Undergraduate / Any Graduate
Experience:
Minimum
6 months BPO experience
Non-Voice / Email-Chat experience acceptable
Communication:
Excellent English (Written & Verbal)
Technical Skills:
Basic computer knowledge; ticketing tools
Salary :
Up to
?35,000 CTC + incentives
Interview Rounds
HR Screening
JOB LOCATION : Mansarovar , Jaipur , 302020
Shifts & Working Days
5.5 Days working
Rotational Shifts & Weekly Offs
Cab Facility
Females:
One-sided cabs
Males
Interviews round : 3
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.