Job Description

Job Title: Customer Support Executive (NBFC)

Company:

Choice Finserv Pvt. Ltd.

Location:

Jaipur (Mansarovar)

Experience Required:

1-2 Years

Industry:

NBFC / Financial Services

Employment Type:

Full-time

Joining:

Immediate Joiners Preferred

We are looking for a

Customer Support Executive

with strong communication skills to join our NBFC customer support team. The role involves handling customer queries, providing timely resolutions, and ensuring a high level of customer satisfaction.

Key Responsibilities

Handle inbound and outbound customer calls related to NBFC products and services Resolve customer queries, complaints, and service requests professionally Provide accurate information regarding loan products, EMIs, repayment schedules, and account details Maintain proper records of customer interactions in the system Coordinate with internal teams for issue resolution and follow-ups Ensure compliance with company policies and regulatory guidelines Deliver high-quality customer service while meeting productivity and quality targets

Eligibility Criteria

1-2 years of experience in customer support or customer service Experience in NBFC, Banking, or Financial Services preferred Strong verbal and written communication skills Customer-focused mindset with problem-solving abilities Comfortable working in a fast-paced environment Immediate joiners preferred

Education Qualification

Graduate in any discipline

Salary

Up to 3 LPA (as per experience and interview)

Work Location

Jaipur - Mansarovar

How to Apply

Interested candidates can apply directly on Indeed or share their resume at:
Email: Sakshi.s@choiceindia.com
Contact: 8108192424

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person