Respond to order-related questions (order status, delivery, returns, replacements)
Coordinate with
dispatch & warehouse team
Resolve customer complaints professionally
Maintain customer records and follow-ups
Ensure high customer satisfaction
Basic calling may be required for issue resolution (not a call center job)
Job Type: Full-time
Pay: ₹10,000.00 - ₹16,000.00 per month
Work Location: In person
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