As a customer care support, your role involves engaging with customers via phone, email, and chat to assist with inquiries and resolve issues. You'll identify and address concerns efficiently, maintain product knowledge, document interactions, process orders, and collaborate with other departments for a seamless customer experience. Gathering feedback is key for improving products and services.
Job Types: Full-time, Permanent, Fresher
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Internet reimbursement
Leave encashment
Paid sick time
Provident Fund
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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