Job Description

We are looking for a proactive and customer-focused Customer Care Executive to join our team. The ideal candidate will be responsible for handling customer queries and concerns across multiple channels including WhatsApp, Instagram, email, and phone calls. You will play a key role in ensuring customer satisfaction and maintaining a positive brand image.

Key Responsibilities:

Respond to customer inquiries via WhatsApp, Instagram, email, and phone in a timely and professional manner Resolve complaints, provide product information, and ensure a smooth customer experience Maintain accurate records of interactions and follow-ups Collaborate with internal teams to escalate and resolve issues when necessary Use MS Office tools to create reports and manage customer data
Requirements:

Fluent in English (spoken and written) Good typing speed with attention to detail Proficient in MS Office (Excel, Word, Outlook) Previous experience in customer service is a plus Strong communication and interpersonal skills
Work Type: Full-time

If you are a good communicator with a passion for helping people, we'd love to hear from you!

Job Type: Full-time

Pay: ?12,000.00 - ?16,000.00 per month

Language:

English (Required)
Location:

Jaipur, Rajasthan (Required)
Work Location: In person

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