0-1 years (Freshers with strong communication skills are welcome)
Job Type:
Full-time
Job Summary:
We are hiring enthusiastic and customer-focused individuals for the role of
Customer Care Executive
. The ideal candidate should have
good spoken English skills
and a positive attitude towards solving customer queries. Freshers with excellent communication are encouraged to apply.
Key Responsibilities:
Handle customer inquiries via phone, email, or chat in a professional and courteous manner
Resolve product or service-related queries and provide accurate information
Maintain records of customer interactions
Follow up with customers to ensure complete satisfaction
Escalate unresolved issues to senior support or relevant departments
Ensure a positive customer experience by delivering prompt and efficient service
Eligibility Criteria:
Minimum Qualification: 12th pass or graduate in any stream
Strong communication skills, especially in English (spoken and written)
Basic computer knowledge and typing speed
Ability to stay calm and positive under pressure
Freshers with excellent communication skills are welcome to apply
Preferred Skills:
Experience in customer support or call center (preferred but not mandatory)
Knowledge of CRM systems or customer service software (a plus)
Multilingual ability (Hindi and English mandatory and regional language - a plus)
What We Offer:
Fixed salary
Full training and onboarding support
Supportive team environment and growth opportunities
Career progression in customer service or related roles
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?15,000.00 per month
Benefits:
Paid time off
Schedule:
Day shift
Work Location: In person
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