Job Description

Job Title:

Customer Care Executive

Location:

Jaipur, Rajasthan

Experience:

0-1 years (Freshers with strong communication skills are welcome)

Job Type:

Full-time

Job Summary:

We are hiring enthusiastic and customer-focused individuals for the role of

Customer Care Executive

. The ideal candidate should have

good spoken English skills

and a positive attitude towards solving customer queries. Freshers with excellent communication are encouraged to apply.

Key Responsibilities:

Handle customer inquiries via phone, email, or chat in a professional and courteous manner Resolve product or service-related queries and provide accurate information Maintain records of customer interactions Follow up with customers to ensure complete satisfaction Escalate unresolved issues to senior support or relevant departments Ensure a positive customer experience by delivering prompt and efficient service

Eligibility Criteria:

Minimum Qualification: 12th pass or graduate in any stream

Strong communication skills, especially in English (spoken and written)

Basic computer knowledge and typing speed Ability to stay calm and positive under pressure Freshers with excellent communication skills are welcome to apply

Preferred Skills:

Experience in customer support or call center (preferred but not mandatory) Knowledge of CRM systems or customer service software (a plus) Multilingual ability (Hindi and English mandatory and regional language - a plus)

What We Offer:

Fixed salary Full training and onboarding support Supportive team environment and growth opportunities Career progression in customer service or related roles
Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

Paid time off
Schedule:

Day shift
Work Location: In person