Job Description

Role: Customer Care Executive

Key Responsibilities:

Handle incoming customer queries via phone, email, and chat. Provide accurate and timely information about our products and services. Maintain a high level of customer satisfaction through professional and effective communication. Coordinate with internal teams for resolving customer issues. Keep records of customer interactions and update CRM systems. Follow up with customers to ensure their queries are resolved satisfactorily.

Requirements:

Minimum

1 year of experience

in customer service or support roles. Basic knowledge of handling customer queries and providing service-related support. Excellent verbal and written communication skills. Ability to multitask, prioritize, and manage time effectively. Familiarity with CRM tools is a plus. Positive attitude, patience, and ability to stay calm under pressure.

Why Join Us?

Be a part of a fast-growing and innovative company. Friendly and collaborative work environment. Opportunity to grow and learn across multiple industry verticals.
Job Types: Full-time, Permanent

Pay: ?8,000.00 - ?13,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement
Schedule:

Day shift Fixed shift
Supplemental Pay:

Overtime pay Performance bonus
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

Speak with the employer

+91 9251654765