Job Description

Service Executive - Customer Support | Shaadi.com

Location:

Mohan Estate, New Delhi

Position:

Service Executive (Customer Support)

Openings:

50

Shaadi.com

is seeking enthusiastic and customer-focused Service Executives to join our Delhi team. This is a fantastic opportunity to work with one of India's leading matchmaking platforms, offering a rewarding role in a dynamic environment.

Job Highlights

Languages Required:

Punjabi (Top Priority), English, and Hindi

Salary Package:

?25,000 CTC + Attractive Incentives

Type:

Full-time, Office-based role

Eligibility Criteria

Education:

Minimum 12th Pass.

Experience:

At least 3 Month in Outbound Telemarketing or Customer Service.

Skills:

Strong communication and convincing skills. Clear speech and confident interaction with customers. Fluency in Punjabi or Bengali is a plus.

Preferred:

Candidates with prior BPO voice process experience.

Roles & Responsibilities

Assist customers by addressing inquiries and resolving concerns. Maintain a professional and courteous approach in all interactions. Provide support and guidance to ensure customer satisfaction.

Why Join Us?

Competitive salary with performance-based incentives. Work with a renowned brand in a supportive and collaborative environment. Opportunities for growth and professional development.
Job Types: Full-time, Permanent

Pay: ?23,000.00 - ?25,000.00 per month

Benefits:

Life insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Experience:

Customer Service/Sales: 1 year (Required)
Language:

English (Preferred) Punjabi (Required)
Work Location: In person