to join our healthcare team. The ideal candidate will be responsible for handling patient queries, appointment coordination, and providing excellent service to ensure a smooth and positive patient experience.
Key Responsibilities:
Handle inbound and outbound calls related to patient inquiries, appointments, and services
Schedule, confirm, and reschedule patient appointments
Coordinate with internal departments to resolve patient concerns promptly
Maintain and update patient records in the system
Ensure high levels of patient satisfaction through professional communication
Follow healthcare compliance and data confidentiality guidelines
Required Skills & Qualifications:
Graduate or Undergraduate (Any stream)
Prior experience in healthcare customer service is an advantage
Excellent verbal and written communication skills
Strong interpersonal and problem-solving abilities
Basic computer knowledge (MS Excel, CRM systems)
Ability to handle patients with empathy and professionalism
Willingness to work in shifts (if required)
Why Join Us?
Opportunity to work with a reputed healthcare organization
Patient-centric and supportive work environment
Learning and growth opportunities
Competitive salary and benefits
Interested candidates can apply by sending their CV to: