Handle customer queries through calls, emails, or chats in a professional manner.
Provide accurate information and timely solutions to customers.
Maintain records of customer interactions and follow up when required.
Escalate complex issues to the concerned team.
Ensure customer satisfaction by delivering quality support.
Candidate Requirements
Qualification:
BCA, B.Sc. Computer Science, B.Sc. IT, B.Tech, or Diploma in Engineering after 12th (any technical degree).
Experience:
Freshers and experienced candidates are welcome.
Skills:
Good communication and interpersonal skills.
Basic computer knowledge.
Location:
Must be comfortable joining from Mohali.
Job Type: Full-time
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
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