to join our team and ensure exceptional service for our clients. The role involves managing customer queries, providing solutions, and maintaining a high level of customer satisfaction.
Key Responsibilities:
Handle incoming calls, emails, and chat support.
Provide accurate information about products/services.
Resolve customer issues promptly and professionally.
Maintain records of customer interactions.
Escalate complex issues to higher departments when necessary.
Ensure a smooth customer experience with timely follow-ups.
Requirements & Skills:
Bachelor's degree in any field .
Excellent verbal and written communication skills.
Strong problem-solving and interpersonal skills.
Ability to multitask and work under pressure.
Basic knowledge of MS Office / CRM tools (preferred).
Job Type: Full-time
Pay: ₹20,936.69 - ₹40,017.38 per month
Work Location: In person
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