Job Description

Job Title:

Customer Care Executive

Location:

Bangalore

Experience Required:

Minimum 6 Years

Working Days:

6 Days a Week

Salary:

?18,000 - ?20,000 per month

Employment Type:

Full-Time

Job Summary:

We are looking for a highly experienced and customer-focused

Customer Care Executive

to join our team in

Bangalore

. The ideal candidate must have a

minimum of 6 years of experience in customer service or support roles

and possess

excellent communication skills

to handle customer queries professionally and efficiently.

Key Responsibilities:

Handle inbound and outbound customer calls and respond to emails/chat in a professional manner. Address and resolve customer complaints, issues, and inquiries effectively. Maintain accurate records of customer interactions and transactions. Coordinate with internal departments to resolve customer issues. Ensure a high level of customer satisfaction through timely and effective communication. Follow up with customers to ensure their issues are fully resolved. Meet daily/weekly performance and quality targets.

Key Requirements:

Minimum 6 years of experience

in a customer care or support role. Strong interpersonal and problem-solving skills.

Excellent verbal and written communication skills in English

. Ability to stay calm and handle difficult situations professionally. Basic computer skills and experience with CRM tools or call center software. Ability to work independently as well as part of a team.

Additional Details:

Location:

Bangalore (on-site position)

Working Days:

6 days a week

Salary Range:

?18,000 - ?20,000 per month (based on experience and skills)
Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person