Job Description

Job Title:

Customer Service Representative

Location:

Make Me Travel, Jalandhar

:

We are looking for a Customer Service Representative to join our team in Jalandhar. The ideal candidate will handle customer inquiries, resolve issues, and ensure a smooth travel experience for our clients.

Key Responsibilities:

Handle inbound/outbound calls and emails Assist customers with travel bookings, changes, and cancellations Provide accurate information about tour packages and services Resolve customer complaints with a positive attitude Maintain customer records and follow up as needed

Skills Required:

Strong communication (English, Hindi, Punjabi preferred) Basic computer knowledge (MS Office, CRM tools) Patience, empathy, and problem-solving skills Ability to work in a team and meet deadlines

Qualifications:

Minimum 12th pass or graduate Prior experience in customer service or travel industry preferred
Job Type: Full-time

Pay: ?10,000.00 - ?18,000.00 per month

Schedule:

Day shift
Language:

English (Required)
Work Location: In person

Speak with the employer

+91 9646916111