Customer Care Executive

Year    PB, IN, India

Job Description

Key Responsibility



Interact with customers via phone, email, or in person to address inquiries, resolve issues, and ensure satisfaction. Maintain long-term customer relationships by regularly updating clients on services, offers, or updates. Handle and resolve complaints in a timely and professional manner. Coordinate with internal departments (sales, service, logistics, etc.) to ensure smooth operations. Maintain accurate records of interactions and transactions in CRM or internal software. Follow up on leads and support the sales team in achieving targets. Collect customer feedback and share insights for service improvement. Assist in onboarding new clients and providing after-sales support.
Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

Day shift
Education:

Bachelor's (Preferred)
Language:

Hindi (Required) English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3677668
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    PB, IN, India
  • Education
    Not mentioned
  • Experience
    Year