Customer Care Executive

Year    Patiala, PB, IN, India

Job Description

Fluency in English is a must Answer client phone calls, emails, and walk-in inquiries professionally. Schedule and confirm consultations, client meetings, and case follow-up appointments. Provide basic case status updates to clients as instructed by attorneys or case managers. Collect and organize client documents, ensuring proper filing and confidentiality. Enter and update client information into the law firm's case management system. Send reminders to clients for appointments, missing documents, or payments. Handle client concerns or complaints with patience and escalate issues when necessary. Prepare and assist with printing, scanning, and mailing of legal documents. Maintain the reception area and ensure a welcoming environment for visiting clients. Conduct follow-up calls to check on client satisfaction and request feedback or reviews,
Job Type: Full-time

Pay: ₹9,567.20 - ₹25,605.22 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4651328
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Patiala, PB, IN, India
  • Education
    Not mentioned
  • Experience
    Year