Job Description

Job Title:

Customer Care Executive

Experience:

Fresher to 6 Months

Location:

Panchkula

Job Type:

Full-Time

Industry:

Marketing Agency

Job Summary:

We are looking for a dynamic and customer-focused

Customer Care Executive

to join our team in Panchkula. The ideal candidate will be responsible for handling customer queries via calls and chats, providing excellent service, and ensuring customer satisfaction.

Key Responsibilities:

Handle inbound and outbound calls professionally and efficiently. Respond to customer queries via chat and calls. Provide accurate information and resolve customer complaints in a timely manner. Maintain records of customer interactions and follow up where necessary. Escalate unresolved issues to the appropriate internal teams. Ensure high levels of customer satisfaction through excellent service.

Key Skills Required:

Good communication skills (verbal and written). Basic computer knowledge (MS Office, typing, internet browsing). Ability to handle chats and calls simultaneously. Problem-solving attitude and a customer-first approach.
If you're interested then please share your CV at hr@easynxt.com

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

Speak with the employer

+91 9218077440