Customer Care Executive

Year    Panchkula, HR, IN, India

Job Description

We're looking for a dynamic and enthusiastic

Customer Care Executive

to join our team and support influencer collaborations, manage social media interactions, and keep our influencer database up-to-date. If you love engaging with people, writing content, and making things happen on social media - we'd love to hear from you!

Key Responsibilities:



Influencer Collaboration Support:

Coordinate and communicate with influencers for brand campaigns and product collaborations. Maintain and update the influencer database with contact details, collaboration history, performance, etc. Track campaign deliverables and ensure timely execution.

Customer Care & Social Media Engagement:

Handle customer queries and concerns received via Instagram, DMs, comments, and emails. Respond promptly, politely, and helpfully to build positive relationships with our audience.

Content & Script Assistance:

Assist in writing short content pieces, video scripts, and captions for reels and stories. Brainstorm ideas for influencer campaigns and trending content.

Social Media Maintenance:

Help in scheduling posts, engaging with followers, and coordinating with the design team for creatives. Monitor competitor activity and trends to support the content strategy.

Required Skills:



Excellent written and verbal communication Strong organizational skills for maintaining influencer records A basic understanding of Instagram, YouTube, and influencer marketing Ability to multitask and handle customer messages calmly and efficiently Creative thinking and attention to detail Basic content writing or scriptwriting experience is a plus
Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Paid sick time
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

Expected Start Date: 18/08/2025

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Job Detail

  • Job Id
    JD4037161
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Panchkula, HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year