Handle customer queries via phone, email, chat, or in person
Resolve complaints and provide accurate information
Process orders, returns, refunds, or service requests
Maintain customer records and update CRM systems
Follow up to ensure customer satisfaction
Escalate complex issues when required
Required Skills
Strong communication (verbal & written)
Active listening and empathy
Problem-solving and conflict resolution
Basic computer skills (CRM, email, MS Office)
Time management and multitasking
Job Types: Full-time, Permanent
Pay: ₹12,447.28 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Leave encashment
Paid sick time
Provident Fund
Application Question(s):
We have salary range up to 20000 ,please apply if interested
Work Location: In person
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