Customer Care Executive (operations)

Year    Greater Noida, UP, IN, India

Job Description

1. Call every customer who placed the order and reconfirm

2. Check NDR panel throughout the day and call each customer

3. Raise redelivery requests on portal based on customers request

4. To check RTO panel and call every customer of RTO to reconfirm if the order is needed

5. Write to shiprocket for any delivery partners fault

6. Raise concerns with shiprocket team for refunds

7. Coordinate with finance team to Raise debate note to shiprocket on daily basis and also any returns or refund to the customers

Job Type: Full-time

Pay: ?12,514.21 - ?30,000.00 per month

Benefits:

Commuter assistance Flexible schedule Internet reimbursement
Schedule:

Day shift Morning shift
Work Location: In person

Speak with the employer


+91 9811339092
Application Deadline: 27/05/2025
Expected Start Date: 01/06/2025

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Job Detail

  • Job Id
    JD3696049
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Greater Noida, UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year