Customer Care Executive

Year    Nagercoil, TN, IN, India

Job Description

Job Summary



We are looking for an enthusiastic and customer-focused Customer care Executive to handle outbound and inbound calls, generate leads, explain products/services, and maintain positive customer relationships. The ideal candidate should have excellent communication skills and the ability to achieve targets.

*Preferred for Female Candidate



Key Responsibilities



Make outbound calls to potential and existing customers to promote products/services. Handle inbound queries and provide accurate information to customers. Generate leads and set up appointments for the sales team. Maintain records of conversations and update the database regularly. Follow up on prospective clients to close sales. Understand customer needs and provide appropriate solutions. Achieve daily/weekly/monthly call and sales targets. Maintain professionalism and positive attitude during customer interactions.

Requirements



Proven experience as a telecaller, telesales executive, or similar role (preferred). Excellent communication skills in [English / Regional Language as required]. Ability to learn about products/services quickly and explain them clearly. Basic computer knowledge (MS Office, CRM software). Persuasive, self-motivated, and result-oriented. Minimum qualification: [12th pass / Graduate].

Key Skills



Strong verbal communication Customer service orientation Sales & negotiation skills Active listening and problem-solving Time management

Salary & Benefits



Salary: 20000 to 25000 Incentives based on performance Career growth opportunities Training & development support
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Language:

English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4409995
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Nagercoil, TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year