CUSTOMER CARE- VOICE
Voice Process (Inbound & Outbound)
Work Schedule:
Working Days: 6 days a week
Weekly Off: 1 Rotational Off
Eligibility Criteria:
Graduates only
Freshers and experienced candidates can apply
Roles & Responsibilities:
Handle inbound and outbound customer calls in a professional manner.
Assist customers with queries, complaints, and service requests.
Provide accurate information and ensure customer satisfaction.
Maintain proper documentation of customer interactions in the system.
Escalate unresolved issues to the concerned department.
Meet daily and weekly performance targets while adhering to company guidelines.
Skills Required:
Good communication and interpersonal skills
Customer-focused attitude
Basic computer knowledge
Ability to work in a fast-paced environment
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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