We are hiring Customer Care Executives for a domestic voice process. The ideal candidate should have strong communication skills, a positive attitude, and the ability to handle customer queries effectively. Both freshers and experienced professionals are welcome.
Key Responsibilities
Handle inbound and outbound customer calls.
Resolve queries, complaints, and provide accurate information.
Maintain call logs and update customer records in the system.
Ensure high-quality customer service and a positive customer experience.
Follow all process guidelines and maintain service-level standards.
Eligibility Criteria
Qualification:
12th Pass / Graduate
Experience:
Freshers and experienced candidates can apply
Skills:
Good English communication required
Gender:
Male / Female
Compensation & BenefitsTraining
Duration:
30 days
Stipend:
?8,000 (English training)
Salary Structure
Freshers:
?13,000 + ?1,000 (Performance Bonus)
Experienced:
?14,000 + ?1,000 (Performance Bonus)
Additional Benefits
Night shift allowance (as applicable)
Incentives + extra pay for candidates proficient in:
Bengali, Telugu, Kannada, Assamese, Oriya
Shifts & Working Days
Shift:
Rotational shifts (8 hours + 1-hour break)
Working Days:
6 days per week
Job Type: Full-time
Pay: ?12,000.00 - ?17,000.00 per month
Work Location: In person
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