Job Description

Customer Care Executive (Voice & Non-Voice Process) - Indore

Location:

Indore

Job Type:

Full-Time

Salary:

?22,000 - ?30,000 per month

Experience:

1 Year or more Experienced in BPO

Eligibility:

Graduate

Shifts:

Rotational Shifts

Week-Offs:

Rotational

We are hiring enthusiastic and customer-focused individuals for the position of

Customer Care Executive

for both

Voice

and

Non-Voice

processes. This is an excellent opportunity for candidates who wish to build a strong career in customer support while working with a professional and growth-oriented team.

Key ResponsibilitiesVoice Process

Handle inbound/outbound customer calls. Resolve customer queries with clarity, patience, and professionalism. Provide accurate product/service information. Maintain call quality and follow communication guidelines.

Non-Voice Process

Respond to customer queries via email, chat, or tickets. Maintain accuracy and quality in written communication. Update customer information in the system. Ensure timely follow-up and resolution.

Requirements

Good communication skills (verbal & written). Basic computer knowledge and typing skills for non-voice positions. Ability to work in rotational shifts and week-offs. Customer-oriented attitude with problem-solving ability. Freshers and experienced candidates (HSC Pass) are welcome.

Benefits

Attractive salary:

?22,000 - ?30,000

Growth opportunities within the organization. Professional training provided. Friendly and supportive work environment.

How to Apply

Interested candidates can apply directly through Indeed or share their updated resume with the HR Arijit(+917980375633).

Job Type: Full-time

Pay: ₹22,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Language:

English (Required) Hindi (Required)
Shift availability:

Night Shift (Required)
Work Location: In person