Job Description

Job Title: Customer Support Executive

Location: Bhopal, Madhya Pradesh (Work From Office)

Job Type: Full-time | Permanent | Fresher

Voice (Inbound & Outbound)

Shift & Schedule

Rotational Shifts

6 Days Working | 1 Rotational Week Off

Salary

Versant -4

Fresher 14,000 in hand 18,000

1 yr Exp - 16,000 in hand ctc 20,000

Eligibility

Graduate candidates only

Freshers & Experienced both can apply

Roles & Responsibilities

Handle inbound and outbound calls/chats in a professional manner.

Assist customers with queries, complaints, and service requests.

Provide accurate information and ensure customer satisfaction.

Maintain proper documentation of interactions in the system.

Escalate unresolved issues to the concerned department.

Meet daily/weekly performance targets while adhering to company guidelines.

Job Type: Full-time

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Language:

English (Required)
Location:

Bhopal, Madhya Pradesh (Required)
Work Location: In person