Job Description

Job Position: Customer Support Executive

Location : Indore

Qualification : Any Graduates/Undergraduates

Language Requirement : Candidate should be fluent in both Hindi and English.

Working Days : 6 days a week

Shift Timings: Rotational Shift (Females: 6 AM - 8 PM, Any 9 Hours for Others)

Off: 1 Rotational Off

Work Type: Work from Office

CTC (Cost to Company): Up to ₹9000 - 15000per month

Roles & Responsibilities:

Customer Support:

Provide efficient and effective support to Airtel Broadband customers for general inquiries, technical issues, and service-related concerns.

Assist customers in troubleshooting and resolving broadband connectivity issues.

Guide customers in setting up, configuring, and using their Airtel Broadband services.

Issue Resolution:

Resolve customer complaints and queries by offering timely solutions.

Identify technical issues and escalate them to the relevant department when needed.

Complaint Handling:

Register customer complaints and ensure they are resolved in a timely manner while keeping the customer informed of the status.

Best Regards

Sanjana Choudhary

788088065

Job Types: Full-time, Permanent, Fresher

Pay: ₹9,000.00 - ₹13,000.00 per month

Benefits:

Health insurance Life insurance
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person