Job Description

URGENT HIRING FOR - CUSTOMER CARE EXECUTIVE

Preferred immediate joiner

email - ganeshbahadur.thapa@white-force.in

contact no. - 7415074707

Location - Indore

Location: RR Industrial Park, Plot No 20, Super Corridor Rd, Bardari, Indore, Madhya Pradesh

Experience - 0 - 5 years of experience

Salary - Upto 2.5 LPA

Job Summary:

We are seeking a dynamic and customer-focused

Customer Care Executive

to join our growing perfume brand. This role is ideal for

female candidates

with strong communication skills and a passion for delivering exceptional customer service. Whether you're a

fresher

or bring

up to 5 years of experience

, we welcome your application.

Key Responsibilities:

Handle customer queries and complaints via

voice (calls)

and

non-voice (emails, chats, social media)

channels Provide accurate product information and resolve issues efficiently Maintain customer records and update databases using basic computer tools Coordinate with internal teams to ensure timely resolution of customer concerns Uphold brand values and ensure a delightful customer experience

Requirements:

Education:

Minimum Graduate in any discipline

Experience:

0 to 5 years in customer service or related field

Gender Preference:

Female candidates preferred

Language Skills:

Fluent in English (spoken and written)

Technical Skills:

Basic computer knowledge (MS Office, email handling)

Soft Skills:

Excellent communication, patience, and problem-solving ability

What We Offer:

Competitive CTC up to ₹21,000/month Supportive work environment with growth opportunities Training and development programs Opportunity to represent a premium perfume brand.

email - ganeshbahadur.thapa@white-force.in

contact no. - 7415074707

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹21,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Internet reimbursement Provident Fund
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

Speak with the employer

+91 7415074707