Job Description

Position: Customer Care Executive (Night Shift)

Experience: 1-2 years

Shift Timing - 7 PM to 4 AM

Skills Required:

Exceptional written and verbal communication skills. Proficiency in conveying ideas clearly and effectively. Ability to articulate solutions with clarity and empathy.

Responsibilities:

Addressing customer inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance. Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction. Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality
Job Type: Full-time

Pay: ₹18,000.00 - ₹23,000.00 per month

Benefits:

Paid sick time
Experience:

International voice process: 1 year (Required) Customer support: 1 year (Required)
Language:

English (Required)
Shift availability:

Night Shift (Required)
Work Location: In person

Speak with the employer

+91 7225843773